From annoying basic automated replies to smart agents completing sales deals on WhatsApp on your behalf. How did the concept of a "customer service bot" change forever?
Read the Arabic version for full insights on AI Automations by Technology KSA.
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Technology1 min read
Customer Service Bot: Past, Present, and Future 2026
How customer service bots evolved into fully autonomous AI Agents. A look into Technology KSA's ambitious localized programming project "Mobarmeg".
Abdullah Al-Qahtani
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#محرك بحث سعودي#رؤية 2030
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About the Author
Abdullah Al-Qahtani
Founder & Technical Lead, Technology KSA
Leads Technology KSA’s work in web development, mobile applications and AI solutions for the Saudi market, with more than 16 years of experience and over 120 delivered projects.
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